Reviewed · WAIHEKE ISLAND TOURS
Guided North Head Fort Segway Tour in Devonport Auckland
North Head is the star of this outing. You ride a Segway up a volcanic cone, stop to explore old military tunnels and fortifications, then look across Auckland and the Hauraki Gulf from one of Devonport’s best viewpoints. Pauline, the owner and guide, is patient with first-time riders and has more than 15 years of experience.
I like the small groups of six or fewer, which make it easy to ask questions or slow down when needed. I also like the simple ferry connection: the office is just steps from the Devonport terminal. The main consideration is that the tour gives more attention to military history than to the village streets, so it may not suit you if your top priority is local architecture and neighborhood sightseeing.
Key points at a glance

- Practice before you ride: You learn the Segway on the pier before heading into Devonport.
- North Head is the centerpiece: See 1880s defenses, bunkers, tunnels, and a volcanic summit.
- Views come free with the ride: Look back toward Auckland City and across the Hauraki Gulf.
- Small and personal: Groups are capped at six people, with a helmet and live guide commentary included.
- Good for many ages: The minimum age for this tour is 13, and patient instruction helps nervous first-timers.
- Some walking is involved: You need to climb stairs without assistance and be comfortable dismounting to explore.
Why North Head makes this more than a Segway ride
This tour works because it joins three experiences that are usually booked separately: a quick ride through Devonport, a visit to a historic defense site, and a high viewpoint over Auckland. The Segway lets you cover more ground than you would on foot without turning the outing into a bus tour.
North Head, known in Māori as Maungauika, was once a military defense site. As you ride toward the summit, your guide points out the fort’s remains and explains why the position mattered. The appeal is not just the view. You get a sense of how the site used its height and position near the harbor.
You will dismount in places to look around the old fortifications, bunkers, and tunnels. The tour does not treat North Head as a drive-by photo stop. You get time to explore parts of the site on foot, listen to local stories, and ask questions as you go.
That makes the guide important. Pauline’s style, based on the supplied tour details and guest feedback, is patient and conversational. She has helped nervous first-time riders, older riders, and cruise passengers who needed a little extra reassurance. Instructions are given clearly, and gentle reminders continue during the ride rather than stopping after a brief safety talk.
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Meeting Pauline beside the Devonport ferry

The meeting point is Magic Broomstick Segway Tours at 1 Queens Parade, beside Devonport Ferry Terminal. This is one of the easiest parts of the experience. If you arrive by ferry from Auckland, you do not need a taxi or a long walk across town. The office is at the terminal, and the tour finishes at the same place.
That setup makes the tour especially useful during a cruise stop. The ferry ride from central Auckland to Devonport takes about 10 minutes according to the supplied tour information, and the office is right by the arrival point. Still, allow enough time for the ferry, check-in, and the safety briefing. You do not want to turn up breathless and rush the practice session.
The total outing lasts about two and a half hours. Tour times vary by season, so check the available departure when booking. The duration gives you enough room to learn the machine, ride through the village, reach North Head, stop for the fort, and return without making every minute feel like a race.
Getting comfortable on the Segway

If you have never ridden a Segway, the first few minutes matter. The tour begins with instruction and practice on the pier. You learn how to balance, move forward, stop, and steer before setting off.
That practice is a real strength. A Segway responds to small shifts in your weight, which can feel strange at first. The pier gives you a controlled place to get your bearings, and Pauline can spend extra time with anyone who needs it. Several of the strongest comments about this outing focus on patience, clear instructions, and the confidence people gain after starting out nervous.
A helmet is provided. You should wear comfortable clothing and shoes suited to a little walking and stair climbing. The tour operates in all weather, so bring clothing for Auckland’s changing conditions. Rain will not automatically cancel the outing, but extreme weather that makes riding unsafe can lead to an alternative date or a refund minus an administration fee.
You must weigh between 35 and 120 kilograms, or about 75 to 265 pounds. Children must be accompanied by an adult, and this particular North Head tour has a minimum age of 13. The operator also says the tour is not recommended during pregnancy or for anyone unable to climb stairs without help.
Riding through Devonport village

After practice, you ride into Devonport and toward North Head. The exact balance between village streets and military history can vary with the guide and the group, but the supplied details make clear that Devonport’s beaches, parks, and seaside setting form part of the return route.
This is where the Segway earns its price. You can cover more of the area with less effort than on a walking tour. You are still outdoors and moving at street level, with time to notice the village rather than watching it through a vehicle window.
I would ask Pauline at the start if you want more time through the neighborhood streets. One guest specifically wanted more village sights and less military history, and Pauline welcomed that suggestion. That tells you something useful: the ride has a planned focus, but the small group makes reasonable customization possible.
Do not expect a full architectural tour of Devonport. The main story here is North Head and Auckland’s coastal setting. If you want every historic house, shopfront, and local street explained, a dedicated walking tour may be a better match. If you want an active way to see the village while reaching a major viewpoint, the Segway format is a good fit.
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Reaching North Head and Maungauika

North Head is the heart of the experience. Your guide leads you up the volcanic cone toward the summit, where the views open toward Auckland City and the Hauraki Gulf. The position gives you a broad sense of Devonport’s place within Auckland rather than a narrow view from one lookout.
At the fort, you leave the Segway and explore on foot. Expect a small amount of walking and stairs. You will see the remains of the defense complex, including military fortifications, bunkers, and tunnels. Your guide explains places of importance and adds anecdotes that help connect the physical remains to the site’s purpose.
The stop is listed as about 30 minutes, but the full tour includes the riding time to and from North Head. That distinction is worth noting. This is not a half-day fort visit with long museum sessions. It is a moving outdoor tour with a focused historic stop.
The fort may appeal most to you if you enjoy military history, old structures, and places where geography shaped events. If tunnels and defenses are not your thing, the views and ride still provide a reason to go, but the fort is not a minor add-on. It is the main sightseeing stop.
Views, beaches, and the ride back

After North Head, the route returns through parks and past beaches before reaching central Devonport. This closing section changes the mood. The fort stop is about defense and history; the return ride brings you back to the seaside village and its public spaces.
The views are one of the most praised parts of the experience. You get repeated chances to see Auckland from across the water, with the Hauraki Gulf forming the wider setting. Bring a phone or camera if you want pictures, but keep your attention on riding and listening while the group is moving.
The ride back also gives you a second chance to settle into the Segway. Most beginners find the start more demanding than the later part, once steering and stopping feel natural. The result is a gentle sense of achievement without requiring an athletic level of fitness.
That said, this is not entirely effortless. You need enough balance and agility to ride safely, walk a little at North Head, and manage stairs unaided. The operator says most people can participate, but the weight and mobility rules are firm.
What the $108.60 price buys you

At $108.60 per person, this is not the cheapest way to see Devonport. You can take the ferry, walk around the village, and visit viewpoints on your own for much less. The value comes from the instruction, the equipment, the guide, and the amount of ground covered in two and a half hours.
The price includes a local guide, live commentary, helmet use, and GST. Transportation to the starting point is not included, though the ferry terminal location keeps that extra cost simple if you are coming from Auckland.
I see the price as reasonable for a small-group activity, especially when the booking has no more than six people. You are not paying only for transport. You are paying for a person to teach you a new way to move around, manage the route, explain North Head, and adjust the pace for the group.
The value is strongest for cruise passengers and first-time visitors with limited time. If you are already staying in Devonport for several days, you might prefer to explore at your own pace and spend the money on a longer cultural or food experience. If you have one afternoon and want an organized outing that combines movement, views, and history, the cost is easier to justify.
Who will enjoy this tour most

I would recommend this tour to:
- First-time Segway riders who want patient instruction.
- Cruise passengers looking for an activity close to the ferry.
- Couples, families with teenagers, and small groups of friends.
- Older adults who can manage stairs and want to cover ground without a long walk.
- Anyone interested in military sites and harbor views.
- Visitors who prefer a local guide to explain what they are seeing.
The experience has worked well for older riders, including a 73-year-old participant who began nervous and ended up enjoying the ride. That does not remove the need for balance and mobility, but it suggests the tour is not aimed only at young or highly athletic riders.
You may want to choose another activity if you are pregnant, outside the 35 to 120 kilogram weight range, unable to climb stairs without assistance, or hoping for a tour centered mainly on Devonport’s streets and buildings.
Practical details before you book
Book ahead if your schedule is fixed. This experience is commonly reserved about 45 days before the date, which matters during busy cruise and holiday periods.
Children must have an adult with them, and the minimum age for the North Head tour is 13. Service animals are allowed. The group limit is six people, so a booking can feel close to a private outing, especially if you are traveling with family or friends.
Confirmation is provided when you book. Free cancellation is available up to 24 hours before the start time for a full refund. Changes or cancellations inside that 24-hour window are not accepted and are not refunded.
Dress for the weather. The tour runs in all weather unless conditions become unsafe for Segway riding. In that case, you can choose another date or request a refund minus the administration fee.
Should you book the North Head Segway Tour?
Book it if you want a lively, well-supported way to combine Devonport, North Head, and Auckland harbor views in one outing. The ferry access is excellent, the group is small, and Pauline’s patient teaching makes this a sensible choice for first-time riders.
I would especially choose it for a cruise day or a first visit to Devonport. You will see more than you would on foot in the same time, and the old fort gives the ride real substance.
Think twice if you dislike machines, cannot manage stairs, or want a slow walking tour focused on village architecture. For everyone else, the North Head Segway Tour offers a practical mix of scenery, local stories, and a little controlled adventure.
FAQ
Where does the North Head Segway Tour start?
It starts at Magic Broomstick Segway Tours, 1 Queens Parade, beside Devonport Ferry Terminal in Auckland.
Where does the tour finish?
The activity ends back at the same meeting point near Devonport Ferry Terminal.
How long does the experience last?
The tour lasts approximately two hours and 30 minutes.
What does the tour include?
The price includes a local guide, live commentary, use of a helmet, and GST.
Is transportation to the tour included?
No. Transportation to and from the Segway start location is not included.
What is the minimum age?
The minimum age for the Historic North Head Tour is 13 years. Children must be accompanied by an adult.
How many people can join the tour?
The tour has a maximum of six participants.
Do I need to walk during the tour?
Yes. A small amount of walking is involved at North Head, and you should be able to climb stairs without assistance.
What happens if the weather is unsafe?
The tour operates in all weather, but if extreme weather makes Segway riding unsafe, you can choose an alternative date or receive a refund minus the administration fee.
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